Executive Summary
Operational executive with a track record of partnering with C-Suite leadership to scale revenue, stabilize chaos, and drive professionalization in high-growth environments. Expert in transforming engineering cultures, successfully navigating financial events (Series A, M&A, Exits), and aligning technical strategy with P&L goals. Proven ability to translate business vision into operational reality, from rescuing failing divisions to scaling engineering teams from 10 to 100+.
Experience
Modea
VP of Technology | Blacksburg, VA (Remote) | Nov 2022 – Present
Helped scale revenue from $5+MM to $10+MM while maturing operations, security, and engineering culture.
- Executive Strategy & Planning: Influenced the adoption of the Rockefeller Habits framework across the C-Suite to formalize strategic initiative planning. Acted as a stabilizing force and executive coach to peer leaders, assisting in P&L management and high-stakes personnel decisions.
- IT & Security Transformation: Built the company’s first enterprise-grade security program. Implemented CIS controls, MDM, MFA, and RBAC while initiating ISO27001 certification.
- Remote-First Operations: Orchestrated the logistics and policy framework for Modea’s transition to a fully remote workforce, expanding hiring capabilities nationwide.
- Leadership Development: Mentored the QA practice lead into a Director-level role, enabling the division to operate autonomously and drive distinct revenue streams.
Director, Software Engineering | Jun 2021 – Nov 2022
- Operational Turnaround: Transformed a chaotic engagement model by restructuring staffing norms and partnering with Sales to shift from fixed-bid to Time & Materials contracts. Eliminated ~6,000 annual hours of non-billable overages, recovering nearly $1M in estimated revenue.
- Team Scaling & Culture: Scaled the engineering team from 14 to 20+ while reducing attrition. Defined comprehensive career ladders and institutionalized dedicated professional development time.
- P&L Management: Took full ownership of the Engineering P&L, managing salaries, tooling, and travel budgets to ensure profitability during a period of 100% revenue growth.
KBS Analytics (d.b.a. KlariVis)
Senior Engineering Manager | Roanoke, VA | Jan 2020 – Jun 2021
Recruited to transform a manual financial consulting workflow into an automated SaaS platform. Enabled the company to secure its first 10 bank customers and over $3M in seed funding.
- Greenfield Product Architecture: Architected the complete Azure SaaS solution using C# (.NET MVC), React.js, and SQL. Replaced a manual multi-week spreadsheet process with near real-time PowerBI analytics.
- Technical Rigor & DevOps: Implemented PowerShell-based Infrastructure-as-Code (IaC) for Azure Cloud Services, ensuring consistent and secure environments.
- Security & Compliance: Designed complex Role-Based Access Controls (RBAC) ensuring strict data isolation for banking clients.
- Team Building: Transitioned from lead architect to hiring manager, recruiting the permanent engineering and operations teams.
Block.one
Senior Engineering Manager | Blacksburg, VA | Apr 2018 – Jan 2020
Recruited to build core engineering operations for a blockchain unicorn during a $4B+ capital raise.
- Organizational Design: Scaled the Blacksburg engineering hub from 10 to 100+ employees in 18 months. Built the management layer from scratch by hiring and training all Engineering Managers.
- Operational Maturity: Stabilized a chaotic startup environment by introducing formal performance management and structured hiring pipelines.
- High-Stakes Security: Managed the EOS.IO Bug Bounty program. Disbursed $600k+ in bounties to white-hat hackers, triaging 300+ vulnerability reports to shield the protocol during launch.
Qualtrax, Inc.
Chief Operating Officer | Blacksburg, VA | Jan 2015 – Apr 2018
Partnered with the incoming CEO to rescue a struggling division, driving the company from stagnation to a successful strategic exit.
- Revenue Recovery: Unlocked frozen revenue streams by resolving a 12-month release drought. Revised paralyzed release policies and introduced Agile processes to secure at-risk annual maintenance fees.
- Capital Raise & Spin-Out: Led the operational due diligence and scaling efforts required to secure a significant Series A venture capital investment.
- Culture Transformation: Co-led the initiative that transformed an “actively disengaged” workforce into a high-performing team debuting at #5 on “Best Places to Work in Virginia.”
- Product Architecture: Halted the sale of unstable one-off customizations, redirecting efforts to re-architect custom features into the core product.
(Previously: Director of I.T. | Software Development Manager)
Rackspace Hosting
Senior Software Development Manager | Blacksburg, VA | 2008 – 2011
- M&A Due Diligence: Selected by the Executive team to lead technical due diligence for M&A targets (including Jungle Disk).
- Agile Transformation: Rolled out Agile processes, making the Email & Apps group the preeminent delivery team.
- Team Engagement: Awarded the Rackspace Engagement Award (top 10% of 400 managers) based on Gallup Q12 scores.
Education
Bachelor of Science, Computer Science (Mathematics Minor) Virginia Tech | Blacksburg, VA